Legal terms for accounts and wallets
Our Legal position is tied to the place where you access the service, so availability depends on local law and may differ across Indonesia. Before account access, we may ask you to complete phone verification and confirm details needed for account ownership and payment checks. Wallet
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records connected with DANA, OVO, GoPay and QRIS are used to match deposits or withdrawals with the correct account, while bank transfer and virtual account records may need extra checking. We do not describe a payment route as available until it appears in your cashier path.
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If a local rule, court request or payment requirement affects access, we may restrict a feature and explain the applicable route where we can. Contact us through the account support path if you need the current policy text or want to ask whether a specific use
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is available where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
